Sales Policy

Effective Date: January 6, 2025

At Bestluis, we are committed to providing you with high-quality Christmas decorations and an outstanding shopping experience. This Sales Policy outlines the terms and conditions that govern your purchases from our website and any other authorized channels. By placing an order with Bestluis, you agree to comply with the following terms.

1. Product Information and Availability

  • Accuracy: We make every effort to ensure that all product descriptions, images, specifications, and pricing on our website are accurate and up-to-date. However, we do not guarantee that such information is entirely error-free, complete, or current.

  • Availability: All products are subject to availability. We reserve the right to limit the quantities of any product we offer, and products may be discontinued at our discretion. In the event that a product you have ordered is out of stock, we will notify you as soon as possible and offer a full refund or the option to choose an alternative product.

  • Pricing: Prices are listed in USD and are subject to change without prior notice. Sales tax and shipping costs will be calculated and added to your order total at checkout. We strive to maintain price accuracy, but in the case of errors, we reserve the right to cancel the order or contact you to confirm your desire to purchase at the corrected price.

2. Ordering Process

  • Online Orders: To place an online order, you can create an account or proceed as a guest. All information provided must be accurate, complete, and truthful. By placing an order, you are making an offer to purchase our products under these terms.

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of the order.

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, suspicion of fraudulent activity, errors in pricing or product descriptions, or issues with payment methods.

  • Payment: Payment must be made at the time of purchase. We accept various payment methods, including major credit cards, debit cards, and PayPal. All transactions are processed securely using industry-standard encryption technologies.

  • Order Processing Time: Orders will be processed and shipped within the timeframe specified at the time of purchase, typically within 1-3 business days unless otherwise stated. Processing and shipping times do not include weekends or holidays.

3. Shipping and Delivery

  • Shipping Rates: Shipping rates vary depending on your location, the size and weight of your order, and the selected shipping method. Shipping costs will be calculated and displayed at checkout before you complete your purchase.

  • Delivery Times: Delivery times are estimates and may vary due to factors such as inclement weather, carrier delays, and other unforeseen circumstances. We are not responsible for delays in delivery that are beyond our control.

  • Lost or Damaged Shipments: If your order is lost or damaged during shipping, please contact us immediately. We will work with our shipping partners to resolve the issue and will provide a replacement or a full refund, as appropriate.

4. Warranty and Guarantees

  • Manufacturer’s Warranty: Some products sold by Bestluis may be covered by the manufacturer’s warranty. Please refer to the product packaging for warranty information and contact the manufacturer directly for warranty-related issues.

  • Satisfaction Guarantee: We are committed to customer satisfaction. If you are not satisfied with your purchase, please contact us within the specified return timeframe to discuss options, including returns, exchanges, or refunds.

  • Limitations: We do not guarantee that our products will meet all of your specific needs or expectations. Our liability is limited to the purchase price of the products.

5. Intellectual Property

  • Trademarks: The Bestluis name, logo, designs, and other related intellectual property are owned by our company and may not be used without our express written consent.

  • Copyright: All content on our website, including images, text, designs, and any other materials, is protected by copyright law and may not be used without our explicit permission.

6. Governing Law

This Sales Policy is governed by the laws of the State of Florida. Any disputes arising from this policy or your purchase from Bestluis will be resolved in the state or federal courts of Florida.

7. Policy Modification

We reserve the right to modify this Sales Policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting. We recommend reviewing this policy periodically for any updates.

Contact Information: